Tips, tutorials, and commentary on pedagogy, productivity, and technology in higher education.

Silence is Golden . . .

. . . unless you are trying to run a classroom discussion, in which case silence can be counterproductive, discouraging, frustrating—in short, deadly.  I learned about how to deal with the silent classroom, as I tend to learn most things, the hard way.

My college has a four-week intercession in January.  There are a lot of great opportunities for faculty and students during this term: study-travel, interdisciplinary team-teaching, special-topics courses, field trips . . . it’s almost an embarrassment of riches.  The downside to all of these prospects is that classes are very intense and time-consuming.  My first Jan-Term, I offered a 4-credit course that met 12 hours a week (this is typical).  I was really excited about the class: enrollment was high; I had some great guest speakers lined up as well as a field trip to a nearby archive; and most of all, I was teaching the class on a subject near and dear to my heart.  What could go wrong?

The first day of class started off like any other.  I introduced myself; I called role and had them each tell me something about themselves; I passed out the syllabus and went over the course objectives and expectations.  I talked about the different kinds of assignments that they would be required to complete, and lastly, I emphasized the importance of classroom participation.  Not only was participation worth a whopping 20% of their grade, but it is also an essential part of the seminar environment.  Finally, I explained that the first day would be the exception rather than the rule. They hadn’t done any reading yet, and there was a fair amount of background information that I needed to provide, so I’d be talking more than usual.  On the whole, it was a first class no more or less eventful than any other.

The next day, I came to class prepared with my notes, my book, and a hefty list of questions designed to foster a discussion of our first text.  After taking attendance, I began with the first question, which was a softball.  A very general, open-ended question designed just to get them comfortable talking in the group.  Typically, these questions don’t elicit profundity, but they generally get a couple people to offer up an observation or opinion.  My goal here is for them to see that talking in the classroom doesn’t result in Zeus-like bolts of lightning striking them down from above.  So, the first question is pitched.  And nothing, save for the sound crickets chirping.  I waited and waited, and still nothing.  I waited some more, and then I decided to reframe the question only to receive blank faces and a few moments later, hear the sound of the traffic light changing in a nearby intersection.  I tried again, and still nothing.  That class was the longest three hours of my life.

On the face of it, I had done everything right.  I had the students sitting in a circle/horseshoe.  I had done an icebreaker on the first day.  I had started off with an easy, open question.  I waited and gave them time and space to answer.  But none of these things seemed to make any difference.  The students just wouldn’t speak.  I’d never experienced anything like it, and I had run plenty of discussion-based courses before.  In fact, running an effective discussion is one of my strengths in the classroom.  But none of that mattered with this group, who came to be known as “The Seminar of Silence” (SoS!) in my mind.  The class finally opened up about two-thirds of the way through the term and surprisingly (at least to me), we ended up on a very positive note.  What follows are some strategies that I used to deal with what turned out to be a multi-pronged problem.

1) Know thyself. Part of the problem with the SoS was timing.  It was slotted from 8:30-11:30 AM, Monday through Thursday.  I am not a morning person, but I was seduced by three-day weekends and the visions of free afternoons to pursue my own project.  As it turns out, I got nothing done on my own project because I spent all my free time prepping for class or too tired to think straight.  A simple adjustment of moving the class to the afternoon has made a huge difference, and I now teach the class Monday, Tuesday, Thursday, and Friday so that we can all catch our breath on Wednesday rather than doing a death march through the week.  I realize that we can’t always change our schedules at will, but if at all possible, play to your strengths.  I knew I would struggle with an 8:30AM class, but I counted on the class to get me through it, and that didn’t work.  At all.

2) Mix it up. Arrange for different kinds of activities in the class.  Group work became my best friend.  I would put the students in groups of two or four and ask them to work together to solve certain problems or analyze different passages.  After they had completed their tasks, sometimes they would have to write their answers on the board; other times we would go around the class.   But in every instance, the work that students did in their groups became the basis for discussion afterwards.  The trick here was to switch up the group tasks so that it didn’t become monotonous for any of us.

In addition to the group work, I had guest speakers come in to talk about different aspects of our topic, and I also screened a couple of films.

Lastly, I drew upon the students’ response papers in class as starting points for our discussion.  Not only did this emphasize that I was actually reading their assignments, but it also seemed made them feel more invested in the class.

3) Get help. I incorporated an exercise that I discovered on the University of Virginia Teaching Resource Center called the Zen Ten.  The basic idea in the exercise is for the instructor to remain silent and let the students run discussion.  I point them to a passage in the text or give them an opening question, and I tell them that I will not speak for the next fifteen minutes.  Instead I will observe their discussion and take a few notes.  I have found the exercise to be challenging for me (it can be very hard to not jump in) and very beneficial for students.  It breaks them out of the passive learning pattern because they know that no matter what, there is nothing from the professor to absorb or write down.  I’ve incorporated the exercise into several different classes, and in each case, just about everyone has spoken at least once, even students who haven’t said a word in class up to that point.  When the time has passed, I make sure to comment on the discussion as a whole first before engaging specific comments.  In the case of SoS, the exercise turned the silence around.  Rather than seeing it as oppressive, I started to see it as an opportunity.

4) Reality-check. I gave out mid-term “report cards” which not only included the grades for assignments up to that point, but it also included the participation grade that the students would receive if grades were due then rather than later in the term.  As you might expect, these grades were very low for the majority of students in the class.  Simply reminding students in class that participation is part of their grade was too abstract. Actually seeing the grades that they would earn in black and white made the importance of contributing concrete.

5) Perspective adjustment.  It’s very easy to think that silence during classroom discussion is a function of our own failures.  At first, I couldn’t help but wonder, “What am I doing wrong?” when in fact the silence had nothing to do with me.  The guest speakers were especially helpful in this regard.  Even when my own confidence was shaken, I knew that my colleagues are great in the classroom.  The SoS was no exception; our guests were all terrific and engaging, and the class was just as quiet for them as it was for me.

 

The aftermath.  While the SoS was one of the most challenging classroom experiences that I have had to date, it also taught me a great deal and turned out to be a very positive experience for all of us.  I’m currently in the final stretch of the same class two years later, and it the difference couldn’t be more extreme.  This version of the course has run much more smoothly in large part because I learned so much from the SoS.  I hope that you never experience a situation this extreme in your own classroom, but maybe some of these tips will be useful.  If you have other suggestions for managing the Quiet Classroom, please feel free to share them in the comments section.

 

[Photo by Flickr user Samael Trip. Licensed under Creative Commons.]

19 Comments

  1. Posted January 27, 2010 at 8:17 pm | Permalink

    Thanks so much for this post, Erin. I was actually contemplating one along similar lines myself simply because I currently seem to be facing the same problem myself. I’m teaching a semester-long seminar and have 13 students who just seem to want to stare at me when I pose them questions. I’ve taught this course before, and it was a resounding success–both in my mind and according to the evaluations that I received from the students. But things have yet to start clicking with this group.

    I’ve been wondering if I started with subjects that were simply too difficult (Marshall McLuhan and Pynchon’s The Crying of Lot 49). They are tough reads, but I at least figure that the Pynchon should elicit yelps of “What are you making us read?!” I’m inclined to think that there are no natural talkers in the class. Certainly not everyone is.

    In asking for advice on Twitter last week, I received several comments emphasizing group work as a low threshold activity to get them started talking to one another. I’d used some group work, but the conversation died when we brought it back to the class as a whole. On Tuesday, I tried another suggestion, by priming them with 5 minutes of writing on a subject. We then took time for them to all share what they had written, with me trying to elicit conversation among the students. It was a little bit better; not much, but a little.

    The other thing that I did this week was to get help (#3, natch). I grabbed my department’s Director of Undergraduate Studies and asked him for advice. I was hoping to get tips out of him for spurring discussion. Instead, he pulled up the roster of students and offered me tips about each person. Not what I was looking for, but I’ve now got more ammo to use. I’m going to try to corner the Chair as well, if things don’t look up soon.

    All of this is to say, thanks for this post, and I very much look forward to hearing others’ approaches. I’m excited to give the Zen Ten a try.

    • Erin Templeton
      Posted January 27, 2010 at 9:30 pm | Permalink

      Your question on Twitter sparked this idea, actually. I was going to tweet back (and maybe I did, I don’t remember now), but I realized that I had a lot more to say on the topic. So thanks back at’cha!

  2. Nels P. Highberg
    Posted January 27, 2010 at 8:40 pm | Permalink

    One thing that I think has helped me is not going over the syllabus the first day but doing some activity that forces them to talk about course content from the start. I will show a YouTube video or two or have them write for the first five minutes of class. Then, we go around and talk. They learn from the first ten minutes of class that I will expect them to talk each and every day. I sometimes have students drop because they get freaked out (I’ve been told). They then have to read the syllabus on their own, and I sometimes have a quiz in the next class over the syllabus to ensure they read it. I then make sure that we do something everyday for the first few days of the semester that forces them to speak (group work or other things), so they have my expectation that they will speak kind of shoved in their face from the start. I don’t grade participation, though, for various reasons I won’t get into. I do expect it, though, and they get the message fast.

    I do remember being silent as a student in a class where I thought the professor was horrible. A group of us just refused to speak because we hated how he treated us. Confronting him didn’t work. So we refused to say anything since he would just cut us down when we said anything. And silence led to the chair of the department coming to ask us what was going on, which gave us the chance to be heard. It kinda sorta worked. He ended up leaving the university for another a couple of years later because people just stopped taking his classes (when it was an option). That was the experience that taught me that silence is more complicated than I originally thought it could be and that I needed to be thoughtful about how I create an environment where students can speak.

    I’ve heard of zen ten type activities before, though never called that. But I’m too much of an anal-retentive Virgo to let go of that much control. I think it would be good for me to try it, though. And this semester’s classes are starting well enough that this might be the time to do it.

    • Erin Templeton
      Posted January 27, 2010 at 9:29 pm | Permalink

      Good point, Nels, about silence often being a rather complicated response to certain circumstances, and you are absolutely right about the need for us to create a space where students feel comfortable.

      I’ve occasionally run into issues in a class where a large part of the problem stems from the composition of students in the course. In particular, if the majority of a class is used to more passive learning models, motivating discussion can be very difficult. One section of a class that I taught frequently in grad school was 85% business majors. Those students were accustomed to being talked at, and it took a lot of time and patience for them to get that I was asking for something else.

  3. Posted January 27, 2010 at 8:52 pm | Permalink

    Mixing up the lesson plan is soooo important, and with a quiet class (or even a class that talks too much) I find that 5-10 minute short writes are a really valuable way to mix it up. I don’t usually like to call on folks who aren’t volunteering, because I hate the “I don’t know” moment, but giving folks time to get their thoughts together gives more license for me to call on folks at random, which is usually just enough to jumpstart some sort of discussion.

  4. Erin Sells
    Posted January 27, 2010 at 8:53 pm | Permalink

    These are all great ideas. I’ve never heard of the Zen-Ten before, but I think I’ll try it sometime. I tend to go to a Think-Pair-Share of some kind when the discussion has stalled (or never gets going at all). Give them a question/prompt/exercise of some kind to mull on their own for a few minutes, then have them pair up to share their work and thoughts, then bring it back to the class discussion. I think this works especially well when the block on discussion is mostly a group of people who don’t know each other very well and don’t feel comfortable speaking in front of each other. The “pair” gives them an ally in the room, and helps dissipate some of that fear.

    • Nels P. Highberg
      Posted January 27, 2010 at 10:12 pm | Permalink

      Oh, yeah, think-pair-share is my go-to activity when the first few minutes of class seems to be falling apart, and I think I need something quick.

  5. Posted January 27, 2010 at 9:39 pm | Permalink

    Two books that may be of interest to folks are John Bean’s Engaging Ideas: The Professor’s Guide to Integrating Writing, Critical Thinking, and Active Learning in the Classroom and the Barkly/Cross/Major book Collaborative Learning Techniques: A Handbook for College Faculty. Chock full of good ideas.

  6. Posted January 27, 2010 at 10:39 pm | Permalink

    Thanks for this great post. A wise advisor once told me that it is hard as a teacher to just endure the silence. If you’re leading the discussion, the silence feels like failure, and the natural move is to jump in and course-correct. But sometimes it is valuable to just sit there and let the silence sit. (I frequently end up using the “Zen Ten” exercise just as a way to get me to shut up.)

    Like Nels I always try to do something on the first day. I even leave “name games” until the 2nd or 3rd class (so many students fall in and out of enrollment for the first week that learning names isn’t always worthwhile yet). I always try to set the barrier to entering class discussion very low. It is easier to build up from bad ideas than from none.

    I’m interested to hear both you and Brian suggest group work so heartily. As a student I always disliked it and so I’ve avoided it pretty consistently when teaching. On reflection that may have been an error…

  7. Posted January 27, 2010 at 11:00 pm | Permalink

    Out of curiousity, how large are classes people have tried the zen ten with? I am intrigued but I think my classes might be too big.

    • Posted January 27, 2010 at 11:17 pm | Permalink

      I’ve tried with classes of roughly 10 – 20 students.

    • Erin Templeton
      Posted January 27, 2010 at 11:18 pm | Permalink

      I have used it in classes with from 8-27 students. I would give it a whirl with larger classes, but I haven’t had that opportunity. I would think it can be successful in any class where you plan to use discussion. The trick is to provide a starting point and be clear that you expect students to actually engage the prompt and each other, not for the sake of hearing themselves talk but to explore the issue that you have introduced.

      • Nels P. Highberg
        Posted January 28, 2010 at 11:04 am | Permalink

        If you have a large class, do the fishbowl. Choose a group of students and have them sit in a circle in the middle of the room (or, if the room doesn’t lead to circles, then in the front or something like that), and they have to discuss whatever the topic is for a set amount of time while everyone watches. If you have a class of 100 students, you can work with five groups of twenty or whatever, one group a day twice a semester. Maybe two groups in one class meeting. The configurations are endless with the fishbowl.

        • Erin Templeton
          Posted January 28, 2010 at 11:31 am | Permalink

          Great idea! It almost makes me miss having those large classes.

          • Erin Templeton
            Posted January 28, 2010 at 11:34 am | Permalink

            I hope that didn’t come off the wrong way. Actually, it wasn’t the number of students that made huge classes difficult; it was the grading.

  8. Natalie
    Posted January 28, 2010 at 6:45 pm | Permalink

    Great post! For my own version of the Zen Ten (which I’ve done mostly with classes of about 30), I go and sit at the back of the room — this shifts the energy flow, since they have to direct comments to each other and not to me.

    • Rudolf
      Posted January 29, 2010 at 11:32 am | Permalink

      Interesting problem. However, this REALLY does not have to be the sort of thing everyone struggles with. I would never try to ‘work out on my own’ medieval Spanish grammar, or the principles of metallurgy.

      Teaching effectively is actually a field of research for some people. You could save yourself a lot of time and hardship by reading a teaching methods textbook. There’s always a section on holding an effective discussion.

      That said, it’s important to realize that answering a question is a riskier behavior for the student than remaining silent. Putting the students at ease will help, with introductions, icebreaker activities, or smaller groups. Keeping it going involves avoiding the Question-Response-Judgement pattern of teacher-student dialogue.

      Also, responses are not pre-formed in the student’s head. They begin to be assembled when your question is understood by the student. Give them more time to respond. It will feel intolerable, but in fact, just 5 more actual seconds will go a long way. If you want the citation, look up Rowe’s work on ‘wait time’.

      • Nels P. Highberg
        Posted January 29, 2010 at 4:11 pm | Permalink

        Rudolf, I don’t know if your “you” was directed to Natalie or to the comments in general or the original post itself, but many of us have taken several courses in teaching effectively and taught them, too. You could say I have a PhD in it myself, actually. But reading a teaching methods textbook does not mean that every class you teach from that point on is going to run smoothly and that no one ever has to think about how they teach again. No one said, unless I missed it, that silence is “the sort of thing everyone struggles with.” But some people do struggle with it. What is a no-brainer to one is difficult for another because of so many other factors that come into play. I think the several months of PH’s existence proves that.

  9. Margot McMillen
    Posted February 2, 2010 at 2:50 pm | Permalink

    I love the idea of the Zen Ten and will try it. After years of teaching a class that relies on discussion, I’ll offer my favorite ice breaker tip: On the first day of class, I do the things that Erin describes and then, just before dismissal, I say, “Oh, by the way…we need to set some class goals. What do you want to learn?” and then I shut up. They all look at each other blankly and then ask what I mean and I give some examples of class goals from the past like “I want to learn to take better notes” or “I want to learn to write better.” Then, whatever they say, I write it on the board. Usually someone kicks off the list with “I want to get an A.” That’s fine. I always point out how participating in the class will help them achieve their goals as in, “Want to write better? Ask questions and write down the answers then use them in your paper.” When we have 5 goals, I tell them to remember them and even to write them down. Somebody might do that. Then, several times in the semester, if I give out a handout, the goals are on the paper and sometimes I’ll use it as a quiz question, like, “How are you doing with the five class goals?”

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